Information Security Protection Program
On a cold winter night in November, burglars broke into a building on Duhua South Road, and over a dozen enterprises were intruded. In addition to valuable items, the burglars took away all the computer servers, leaving screws and emptied server cases all around. An architect firm was the severest victim, because software and project drawings worth over 10 million dollars disappeared all of a sudden. When the owner arrived on the scene, he was shocked and could not spit out a word. According to an officer from the local police station, things like this happen all the time, he even implied why the victim did not take proper protection of their data. Burglars may simply sell the hardware, without knowing that the software and design drawings inside are invaluable. A month later, this architect firm closed.

A business owner went broke, employees became jobless, and customers were affected. Even worse, John, the owner of this firm, fell to hell from the prime of his lie, and his reputation was gone overnight. People value what they have lost. John regretted why he did not make backups of those files. We stand up from where we fall. John worked very hard to become an IT engineer and finally became one of the key people pushing the establishment of Acer’s enabling data center (eDC), taking charge of promoting the information security and data protection program, i.e. SafeCove.

John never thought that mishaps could happen to him. Now, he has learned and knows modesty. According to John, information security is the cornerstone for the sable development of businesses. Although computers and networks (IT) bring incomparable efficiency and convenience to modern businesses, hackers are like burglars troubling businesses anywhere and anytime with constantly changing intrusion techniques. In this case, businesses need to integrate both internal and external resources, i.e. excellent and professional IT administrators and national-class IS protection teams, in order to protect important business information in a robust fortress and a secure environment.

Businesses are like boats in the immense ocean. When alone, facing roaming waves and the unwarned attacks of tempests, they wish a lighthouse would guide them to find a safe and robust shelter where they can count on and where they are protected. In this shelter, they can get all the supplies, such as fuel and water, preparing for the new journey the next day! If they are lucky enough, the advanced communication facility and adequate network resources will allow them sail on the right course to avoid the reefs and rocks and escape the tempest with the help of other boats and ships around in order to return to the ocean and get a great yield!

The Acer IS Protection Team led by John thus introduces the SafeCove IS Protection Program with this idea, offering an all-on-one risk management package for businesses to escape the increasing network security threats, constantly changing network attacks, and the tricky and changeful enterprise network IS problems. In the concept of a cove, the team provides business owners professional and thoughtful solutions to prevent theft, peek and crack of business information. Most importantly, with the dual protection consisting of voluntary IS warning and defense and remote backup and disaster recovery, the program provides advanced IS protection for businesses to remain safe and secure in production and manufacture, operation and management, business cultivation, and customer service.

Statistics show that 80% of businesses in North America have been successfully hacked at least once; and about 30% of these businesses have been successfully hacked over ten times and 60% threatened by software containing malicious attacks. As the response time is getting shorter, over 120,000,000 computers in over 200 countries throughout the world were affected, causing damage of US$250 billion and customer losses of 8-12%. The impact of hacker attacks on production processes are even more difficult to estimate, because the mean failure time of servers is up to 17 hours, bringing a loss of 24 days of work hours.

The SafeCove IS Protection Program emphasizes on the monitoring of and response to the information security environment, the control and management of server systems and terminal equipment, active defense and counterstrike and communication protection. Facing the mixed type attacks nowadays, one the integrated services and analyses of a network IS protection flagship team can only help customers ensure information protection and watertight information security management. With the SafeCove IS Protection Program, you can ensure business survival, protect employees’ work, and assure uninterrupted customer service!

Only an organization culture and management that understand the importance of “prevention is better than cure” can realize: security awareness and risk management is the only way to decide on business survival.