Service Overview
Transforming Security Operations from Alert Handling to Decision-Ready Defense
As cloud environments expand and AI-enabled threats become more sophisticated, Security Operations Centers (SOCs) are under increasing pressure to respond faster, investigate deeper, and operate with fewer resources. Traditional SOC models that rely heavily on manual triage and repetitive analyst workflows are no longer sustainable.
The challenge is no longer a lack of security data, but the inability to act on it at scale. According to IDC’s In Cybersecurity Every Alert Matters report, mid-to-large enterprises ignore approximately 23% to 30% of security alerts due to overwhelming alert volume. In addition, Microsoft’s 2025 State of the SOC report shows that in traditional analyst-driven operations, as many as 42% of alerts remain uninvestigated, creating significant operational blind spots and potential security risk. These findings reveal a growing gap between detection and action—one that many SOC teams can no longer close through human effort alone.
To address this challenge, Acer e-Enabling Data Center (Acer eDC) introduces Anda, an Agentic AI security operations solution designed to help modern SOC teams move from fragmented alert handling to decision-ready security operations. Powered by a multi-agent architecture, Anda automates alert triage, contextual investigation, threat analysis, and reporting—enabling security teams to reduce manual workload while improving investigative speed, consistency, and operational visibility.
Service Benefits
"Anda Agentic AI Solution" empowers enterprises to realize the following key benefits:
Eliminate Alert Fatigue and Enable Efficient Defense
- Automated Analysis and Deep Investigation to Enhance Team Efficiency
Integrated with CloudGoda, Acer eDC’s cloud management and security operations platform, Anda analyzes SIEM alert notifications received within the platform. It automatically generates incident summaries and recommended response actions, then sends the analysis results via email. For deeper investigation, users can continue the analysis through the Anda Chatbot, accelerating incident assessment and response. - Rapid Incident Response to Minimize Security Risk
Reduce average alert response time from hours to minutes. Anda can complete an in-depth investigation of a single alert in seconds and automatically generate a report within minutes, enabling security teams to respond faster, accelerate containment, and significantly reduce dwell time and risk exposure.
Support Better Decisions with Actionable Insights and Transparent Reasoning
- Turn Data into Decision-Grade Insights
Anda extracts key findings and emerging patterns from large volumes of security data and turns them into actionable recommendations. By understanding the broader context behind the data, it transforms every report into decision-grade intelligence that supports faster and more informed decision-making. - Deliver Transparent and Verifiable Results
Anda does not rely on vague probability-based assumptions. It provides investigation results with a clear reasoning path and explicit source attribution, so every conclusion is evidence-based, verifiable, and ready to support immediate action, auditability, and compliance requirements.
Feature Introduction
- Built on a Professional Security Knowledge Foundation
Anda is powered by Acer eDC’s proprietary CyberSage model, which translates the operational logic and practical expertise of Acer eDC’s cloud security engineers into AI-driven intelligence. As a subsidiary of Acer Cyber Security Inc. (ACSI), Acer Group’s dedicated cybersecurity company, Acer eDC further benefits from more than 20 years of accumulated security operations expertise, threat intelligence, and real-world incident knowledge. This foundation enables Anda to deliver analysis grounded in validated attack patterns and historical evidence, helping reduce hallucination risks commonly seen in general-purpose AI models and generating more practical, decision-ready recommendations.
- Automated Alert Parsing with Instant Report Generation
Anda automatically parses security alert emails and immediately initiates an autonomous investigation when a raw alert is received. Within seconds, it transforms large volumes of security data into a structured report that includes incident details, attack classification, and recommended response actions.
- Multi-Agent Correlation for Deeper Security Insights
Built on a Multi-Agent architecture, Anda orchestrates specialized agents for event triage, threat hunting, and threat intelligence analysis. It automatically correlates indicators such as malicious file hashes, suspicious IP activity, and abnormal account behavior to reconstruct a coherent attack narrative from fragmented alerts. In addition, Anda can analyze monthly and annual incident data to help teams identify risk trends and develop more targeted response strategies.
- Support Human-in-the-Loop Operations
Anda is designed to enhance analyst productivity without taking control away from security teams. Through a Human-in-the-Loop approval model, critical decisions remain in the hands of analysts, ensuring a transparent and trustworthy foundation for human-AI collaboration.
- Rapid Deployment with Immediate Value
Anda can be configured quickly and begin processing alerts from day one. Whether deployed in cloud, hybrid cloud, outsourced SOC, or self-managed SOC environments, it enables organizations to accelerate adoption and realize immediate operational value.
Flexible Deployment Architectures
"Anda Agentic AI Solution" designed for cloud, hybrid, or on-premise SOC environments, the solution enables rapid deployment and immediate monitoring efficiency with these service options:
| Anda SaaS | Anda Private Cloud | Anda On-Premise |
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